With COVID-19 accelerating digital engagement transformation efforts by six years on average, a strong customer service holiday shopping strategy...

What makes a brand influential in the #BeautyTwitter world What are beauty brands doing to engage consumers digitally as they’re forced to rethink...

“Never, ever give up Ever!”  It was July in 2019 and I clearly remember reading these words plastered on the wall at the Sprinklr Japan...

Businesses can be left chasing their tails when it comes to trying to satisfy their customers They look closely at their products and services and...

I recently joined a webinar with Twitter and Sprinklr where we discussed optimal customer care and collaboration, particularly in B2B We discussed...

This year, October 5-9th is National Customer Service Week That’s right A full week to celebrate customer service And, why not There’s a National...

The importance of robust crisis management is nothing new: businesses have always faced unexpected issues and how well they adapt has determined...

We could all use some good news as we look forward to 2021, and Paris Fashion Week (PFW20) for Womenswear Spring-Summer 2021 was the shot of sunshine...

Recently, Sprinklr and Oracle announced our partnership to help marketing and customer service professionals quickly and easily gain access to the...

This year changed the rules of engagement for marketing: a global pandemic and a renewed call for action on systemic racism challenged Chief...

As more brands embrace a customer-first mindset, they are employing automation engines for modern customer care With a robust customer experience...

Use these 3 sections for effective, efficient and supportive remote meetings With practically all meetings now taking place online it’s critical...

The world we live in today has more stress than ever The COVID-19 pandemic has created uncertainty in so many different places In the business world,...

Dear Sprinklr Customers, We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier with a...

This article was written by Kathryn Lundstrom from Adweek In its latest move to support advertisers on its steadily growing platform, TikTok...