Sprinklr - Social Media Management - Customer Experience

Badge of Honor: Takeaways from a SXSW Noob

Just shy of midnight on a recent Wednesday, I sat in Maggie Mae’s, one of the many bars along Austin, TX’s raucous East 6th...

3/28/19 | 6 Min Read
Marketing

How’d You Get That Job? Breaking Into a Career in Social Media

Landing a job in social media sounds like a dream to many people. You get paid to tweet and hang out on Facebook all day, right?...

3/28/19 | 3 Min Read
Customer Experience, Leadership, Marketing

How Leading Retailers Are Bringing Digital Experiences in-Store

There was a time not too long ago, in a galaxy not too far away, when the shopping experience began and ended at the doors of a...

3/28/19 | 13 Min Read
Ben There, Done That: SXSW Observations – March 13th

March 8 | March 9 | March 10 | March 11 | March 12 Video 1 | Video 2 | Video 3 First, some important news on this final day of...

3/13/19 | 4 Min Read
Ben There, Done That: SXSW Observations – March 12th

March 8 | March 9 | March 10 | March 11 | March 13 Video 1 | Video 2 | Video 3 A quick followup on what I opened with yesterday....

3/12/19 | 8 Min Read
Ben There, Done That: SXSW Observations – March 11th

March 8 | March 9 | March 10 | March 12 | March 13 Video 1 | Video 2 | Video 3 There’s an interesting dynamic at work here...

3/11/19 | 4 Min Read
Ben There, Done That: SXSW Observations – March 10th

March 8 | March 9 | March 11 | March 12 | March 13 Video 1 | Video 2 | Video 3 Last night I reached the next level of SXSW...

3/10/19 | 5 Min Read
Ben There, Done That: SXSW Observations – March 9th

March 8 | March 10 | March 11 | March 12 | March 13 Video 1 | Video 2 | Video 3 Having spent my first full day here, I feel...

3/9/19 | 6 Min Read
Ben There, Done That: SXSW Observations – March 8th

March 9 | March 10 | March 11 | March 12 | March 13 Video 1 | Video 2 | Video 3 Greetings, dear reader, from the beautiful JW...

3/8/19 | 7 Min Read
Looking for Love at SXSW?

Okay, maybe this isn’t the love you were hoping for, but Sprinklr has a lot of love to give! Take a journey through The Sprinklr...

3/7/19 | 5 Min Read
Everything’s Bigger After Texas: Famous Debuts at SXSW

The South by Southwest (SXSW) Conference & Festivals have become a cultural phenomenon, with countless artists getting their...

3/5/19 | 5 Min Read
Customer Care, Customer Experience, Marketing

4 Insurance Brands That Excel at Customer Care on Social Media

Brands in hot, high-profile industries like entertainment and travel aren’t the only ones that can benefit from delivering...

3/4/19 | 6 Min Read
Marketing

The Future of Blockchain in Marketing

Imagine a Google spreadsheet. It can be accessed across a range of computers and updated in real time for all of those computers...

2/27/19 | 5 Min Read
Social Data

#NYFW: Who Ran the Show on Social

Pastel-Poufs, Red Velvet Suits, and the Hadids. This year’s New York Fashion Week (NYFW) was packed with plenty of bold new looks...

2/20/19 | 4 Min Read
Marketing

How Cannabis Companies Market Themselves in the Pot Boom

Fueled by increased legalization across the world, the cannabis market is projected to grow from $10.3 billion in 2018 to $39.4...

2/14/19 | 8 Min Read