Friday, August 16th, 2019 | 6 min read
Great culture shows. That’s why leading-edge companies like Sprinklr and their people are intentional about building great cultures. They figure out the values that matter, and find ways to embody them in everything they say and do. How? Check out the 7 steps in the Winning Culture Playbook.
To be successful, a culture should be based on what’s most important to the specific company and its employees. At Sprinklr, our priorities take the form of five foundational pillars, each with its own fundamental core principles:
As our CEO Ragy Thomas likes to say, the Sprinklr Way was discovered, not invented. By that, he means we looked at what was working, the positive behaviors that delivered results, and what people wanted in a great company. All of this, and more, became the foundation for our culture. We call it The Sprinklr Way — and it’s our way of working, living, and being. I’m so proud to be a part of something so powerful.
What brings The Sprinklr Way to life is our extraordinary, talented people. For example, people like Meaghan Hurley, an associate director of inside sales in Austin, Texas, make all the difference. Meaghan is loved by her team for treating each one of her team members like family. She provides emotional support, assistance, and anything else that is needed during the good… and the hard times.
Listen to what some of her colleagues have to say:
Thank you Meaghan! You’re truly live The Sprinklr Way.
“Faced with a decision or at a crossroads, The Sprinklr Way is our way of knowing when something is right or wrong, and it’s our ethical compass,” says Dasle Kim, Sprinklr’s Employee Advocacy Manager.
I love that Dasle. Well said!
Dasle offers additional insights. “The Sprinklr Way empowers people to live their positive values.”
That matters because Dasle, like so many people today, chooses jobs that align with her purpose and values. (See her blog here.)
In fact, more than 7 out of 10 employees who feel personally and professionally fulfilled report that their company has a strong sense of purpose, according to Global Talent Trends 2019, a survey of business executives, HR leaders, and employees worldwide from consulting leader Mercer.
The Sprinklr Way enables all of us to listen to our employees, our customers, and our positive values and create extraordinary experiences inside the company with our people and outside with our customers and everyone we touch.
For more learnings on culture, see…
Check out my book, too: It Takes More than Casual Fridays and Free Coffee: Building a Business Culture that Works for Everyone (Palgrave Macmillan)
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