Guest Blogger

Key Insights Embrace the moment and learn from it for future challenges. Traits like listening and empathy are vital now. Clarity of...

Once upon a time, in a land far, far away, only wizards and fairies had magic wands and customer expectations were easy to anticipate. Now,...

In planning for Black Friday 2020, there are things we know and things we don’t know. But one of the benefits of operating in the...

It’s no secret that the podcast advertising market is exploding. Brands like Spotify have made massive investments in the space this year,...

When your enterprise is handling transactions between 25 million sellers and 182 million buyers, supporting 1.5 billion listings, manual...

The post-Covid era is leaving a business landscape that looks quite different than it looked a year ago. The work-from-home mandates, for...

There are two types of marketing leaders: those who are putting their heads in the sand with Covid, holding out for when things “return to...

I love my work role and have for many years!  However, sometimes I get the question: “If you could do any work role you wanted other...

The world we live in today has more stress than ever. The COVID-19 pandemic has created uncertainty in so many different places. In the...

This article was written by Kathryn Lundstrom from Adweek In its latest move to support advertisers on its steadily growing platform,...

For the modern brand, the road to revenue runs straight through your customer experience, and that means Sprinklr is a critical system for...

With the rise of social media influencers affecting marketing techniques, businesses are embracing this new facet of online business sales....

During times of crisis, such as COVID-19, there are 10 digital and self-service tactics customer service and support leaders can implement...

This article was written by Cathy Hackl from Forbes Artificial intelligence is top of mind for many in the marketing and communications...

This article was written by Chuck Swoboda from Forbes – Recently, NPR’s Guy Raz sat down with famed New York City restaurateur Danny...