What Marketing Gets that Customer Experience Doesn’t
Both the marketing and customer experience teams care deeply about the customer and the brand. But while they are both driven by data as...
Joe is the Lead Product Solutions Sales Manager across EMEA at Twitter.
Customer Experience, Marketing
Both the marketing and customer experience teams care deeply about the customer and the brand. But while they are both driven by data as...
Digital transformation was poised to be the buzzword for 2020, and its relevance only grew when the pandemic hit in mid-March. That’s...
Brands have a wide array of consumer research tools at their fingertips to find out what consumers really think about them—from in-person,...
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