Ragy Thomas

Dear Sprinklr Customers, We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier...

10 years ago, I couldn’t have imagined how much the modern world would need what Sprinklr is today. From humble beginnings in a spare...

“Content marketing” may be one of the biggest buzzwords in recent years, but the concept behind it – creating and distributing valuable...

We started Sprinklr in 2009 because we saw something most didn’t want to see. A world reshaped, then reshaped again, by social. A world in...

The explosion of channels like social media is fundamentally changing the way customers* interact with each other, and how they interact...

75% of today’s S&P 500 companies will be replaced by 2027. The business world is undergoing an unprecedented shift. A revolution that’s...

Customers are more informed, connected, and empowered than ever before. With over two billion people connected using their real identities...

For a long time, marketing followed a predictable path. You had a message, an audience you wanted to influence, and a desired outcome. And...

Today, we’re excited to share that Sprinklr has raised $105 million at a $1.8 billion valuation in a round led by Temasek, a large,...

When I first experienced customer relationship management (CRM) technologies 15 years ago, we lived in a different world. Companies had...

More than ever, today’s brands are defined by what their customers say about them to their friends, family, and peers. The proof is in the...

Social media is all about connecting people. Whether it’s distance, language, or culture, social media bridges barriers that otherwise keep...

Ask any Sprinklr employee what the three most important things are for our success. Every one of them will say the same thing: “We need to...

A business can’t market or sell to unhappy customers. In fact, in today’s world of connected and empowered consumers, you can’t even market...

Today marks a huge milestone for the Sprinklr family. We just announced two very exciting pieces of news that validate the trust of...