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Client Testimonials, Customer Experience, Leadership, Marketing

What Marketers Can Learn From a Global Crisis

I’m a voracious learner. Throughout my career I’ve consistently preached the maxim that we must always be learning. This applies...

3/25/20 | 3 Min Read
Advertising, Case Study, Client Testimonials, Customer Experience

How HP Partnered with Sprinklr to Optimize its “Get Real” Campaign

Download the full HP case study here. Technology company Hewlett-Packard was founded in a one-car garage in 1939 by its founders...

3/16/20 | 4 Min Read
Customer Experience

Sustainability, Supply Chain, and Social Media

This post was originally published on Jeff’s LinkedIn. At the recent RILA LINK Conference in Dallas, there were many signs of...

3/16/20 | 3 Min Read
Customer Experience, Leadership, Marketing

Managing Brand Communication During Covid-19

Your brand is your lifeblood, the promise to your customers. It’s safe to say that every marketer recognizes the value of their...

3/12/20 | 5 Min Read
Case Study, Client Testimonials, Customer Experience

Sprinklr Helps the Census Bureau Create a Strong Social and Engagement Strategy

Once every 10 years, the U.S. Constitution mandates that the country count its population – what we call the U.S. Census. The...

3/5/20 | 3 Min Read
Customer Experience, Marketing, Sales Asset

Announcing Sprinklr’s Winter 2020 Release: Delivering Over 400 New Capabilities Focused on Improving Productivity and User Experience

Sprinklr’s Winter ‘20 Release is now available to customers globally! The release includes over 400 new capabilities and...

2/22/20 | 10 Min Read
Customer Experience, Leadership

#OKBoomer – Analyzing A Viral Phrase That Defines the Modern Customer

This year there were plenty of new phrases that exploded in popularity thanks to social media – from lit to woke to slay and...

12/23/19 | 6 Min Read
Customer Experience, Marketing, Social Data

#BeautyConLA – An Influencer Marketing Paradise

Selfie, glitter, action. #BeautyConLA had everything a beauty influencer could have ever asked for. I was lucky to attend the...

8/15/19 | 3 Min Read
Customer Care, Customer Experience, Webinar

Supercharge Your Social Conversations with Conversational AI

Recently, Sprinklr partnered with Snaps – a top conversational AI solution – for a webinar exploring how modern marketers can...

5/15/19 | 4 Min Read
Customer Experience, Leadership

Trust: Why It’s the Most Powerful Currency in Business – Thoughts from John Chambers

The currency of today and of the future is three-fold: trust, track record, and relationships. A company’s track record of...

5/8/19 | 6 Min Read
Customer Experience, Marketing

Creating a More Social Experience: Lessons from #SMWNYC

Social Media Week NYC is nearly over, with a packed agenda of speakers and panels spanning from Tuesday, April 30th to Thursday,...

5/2/19 | 5 Min Read
Customer Experience, Marketing

What Facebook’s Privacy Vision Means for Brands

In early March, Mark Zuckerberg published a note outlining Facebook’s vision and principles around building a privacy-focused...

4/25/19 | 4 Min Read
Customer Care, Customer Experience, Marketing, Social Data

Why Enterprise Companies Need a Complete Social Listening Platform

Top consumer brands know that to provide exceptional customer care, they need to connect with their customers online. Today, that...

4/23/19 | 5 Min Read
Customer Experience, Leadership, Marketing

How Leading Retailers Are Bringing Digital Experiences in-Store

There was a time not too long ago, in a galaxy not too far away, when the shopping experience began and ended at the doors of a...

3/28/19 | 13 Min Read
Customer Care, Customer Experience, Marketing

4 Insurance Brands That Excel at Customer Care on Social Media

Brands in hot, high-profile industries like entertainment and travel aren’t the only ones that can benefit from delivering...

3/4/19 | 6 Min Read

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