Advertising, Customer Experience, Leadership
What’s the difference between a top CMO and everyone else? After reviewing the data from the The World’s Most Influential CMOs...
Advertising, Customer Experience, Leadership
What’s the difference between a top CMO and everyone else? After reviewing the data from the The World’s Most Influential CMOs...
The World’s Most Influential CMOs 2018 – a new report by Forbes, Sprinklr, and LinkedIn – is more than a list of talented,...
Customer Care, Customer Experience
There were over 1.3 billion international travelers in 2017, compared to 674 million in 2000. According to the United Nations,...
Brands face three pertinent questions about augmented reality (AR) and virtual reality (VR): What is the technology capable of?...
With the May 25th deadline approaching, companies around the world are working hard to ensure that they are compliant with the...
The days of one-way communication between brands and consumers are a thing of the past. Today’s consumers are connected and...
One Friday night in Dublin, Ireland, Elva Carri wanted to go out dancing. Unfortunately, her friends were too busy or too tired...
Most modern brands have relied on focus groups, surveys, expert reviews, and feedback from customer support to understand how...
Villanova cruised to victory over Michigan for its second title in three seasons, bringing an end to a March Madness filled with...
Millennials between the ages of 20 to 26 are projected to have $200 billion in spending in 2018. Understandably, many hotel...
Customer Care, Customer Experience
As customers flock to social media to research purchases, seek help from brands, and chat with each other about what they like...
Today, Japan’s most popular messaging application, LINE, certified Sprinklr as a partner in both the sales and technologies...
The year is young, but standout brands have already hit the ground running with new and engaging social campaigns. They’ve tapped...
By now, brands large and small understand that providing great customer experience will play a pivotal role in their ability to...
How many times did you watch A Christmas Prince over the holiday season? Fifty-three people watched it 18 days in a row. That’s...
