Customer Experience, Leadership
Before Sprinklr’s Digital Transformation Summit (available for livestream) even began, we talked to industry leaders about their...
Customer Experience, Leadership
Before Sprinklr’s Digital Transformation Summit (available for livestream) even began, we talked to industry leaders about their...
Recently, something wonderful happened in the world of social – one of those things which reminds you that, despite it all, there...
When you go out to a restaurant, one of the first things they give you is a glass of ice water. An everyday exchange that we...
Today, we are excited to announce the immediate availability of the new Sprinklr Display module built on the Sprinklr Experience...
Picture this: 2,500 people gather in Munich to hear from industry leaders and discuss the future of digital transformation. The...
Customer experience is a hot topic among executives today, but it is by no means a new term. Small business owners of the past...
Creating a successful startup is a monumental challenge, especially for those with grand ambitions to see their ideas in action...
Customer Care, Leadership, Marketing
The way that brands and customers interact with each other is undergoing a massive shift. Customers are increasingly turning to...
Customer Experience, Leadership
For a long time, marketing followed a predictable path. You had a message, an audience you wanted to influence, and a desired...
Today, we’re excited to share that Sprinklr has raised $105 million at a $1.8 billion valuation in a round led by Temasek, a...
It can be difficult to champion out-of-the-box ideas to people who don’t share your vision. Recently, I sat down with four Change...
For marketers, digital disruption has increased competition and driven fundamental changes within the industry. Brands and...
Customer Experience, Leadership
Today’s customers, empowered by social media and the ease of communicating anytime and anywhere, expect seamless experiences with...
My father often told me, “life’s not about where you came from, it’s about what you’ve learned.” He was a huge advocate of...
It’s not often that a group of driven, career-focused women working in social come together to have a very real, honest...
