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Social Data

Sprinklr Focuses its Social Listening Lens on Paris Fashion Week

Paris Fashion Week got a makeover of its own this year in response to the COVID-19 pandemic, as it launched a virtual format...

7/16/20 | 5 Min Read
Social Data

Modern Channels and Must-Watch Events in the Time of Quarantine

Every few weeks, Verzuz hosts a beat battle between two iconic artists playing songs from their catalogs. Verzuz live streams the...

7/14/20 | 7 Min Read
Customer Care, Customer Experience, Report, Social Data

Customer Care During the Coronavirus Pandemic – Sprinklr Data

With more than half of the world’s population now online, there are billions of people commenting, praising and critiquing your...

7/1/20 | 2 Min Read
Leadership, Social Data

Sprinklr Data Analysis: How We Celebrated International Women’s Day on Twitter

On March 8th, millions of people all over the world celebrated International Women’s Day by recognizing women’s achievements and...

3/9/20 | 5 Min Read
Social Data

Who won the Oscars on Twitter?

Jeff Bezos jokes, political acceptance speeches, Idina Menzel pronounced correctly, a surprise Eminem performance, and one...

2/13/20 | 3 Min Read
Marketing, Social Data

The Brands that Won Super Bowl LIV on Twitter, According to Sprinklr Data

Once again, I watched the Super Bowl for one thing – the commercials. Filled with celebrity appearances, catchy jingles, dancing...

2/3/20 | 8 Min Read
Social Data

How a Tweet From Netflix Sparked Engagement and Brand Creativity

Ryan Reynolds. De Niro. Pacino. Pesci. Scorsese. Beloved Selena Quintanilla. Angel-faced Timothée Chalamet. Netflix flexed this...

12/13/19 | 2 Min Read
Social Data

Sprinklr’s Black Friday, Cyber Monday, and Giving Tuesday Data Recap

The holiday shopping season started off with a bang as Black Friday and Cyber Monday triggered a massive shopping frenzy and...

12/4/19 | 4 Min Read
Social Data

Thanksgiving Week Edition: The Most Talked About College Football Teams

Welcome to the American Thanksgiving week edition of Sprinklr’s Top-25 rankings of college football teams on modern channels....

11/28/19 | 8 Min Read
Social Data

The Most Talked About College Football Teams According to Sprinklr Data – Week 12

The craziness of the college football season continues as we ended up seeing the most mentions all season this past week. With...

11/25/19 | 10 Min Read
Marketing, Social Data

5 Black Friday & Cyber Monday Predictions From Sprinklr’s Social Media Analysis

Years ago, if you wanted to find the best Black Friday and Cyber Monday deals, you would wait for sales flyers to arrive in your...

11/25/19 | 5 Min Read
Social Data

The Most Talked About College Football Teams According to Sprinklr Data – Week 11

As the season enters the final stretch, Sprinklr saw the overall mentions this week soar to over 400,000. We analyzed hundreds of...

11/15/19 | 14 Min Read
Social Data

The Most Talked About College Football Teams According to Sprinklr Data – Week 10

We’re back with another edition of Sprinklr’s most talked about college football teams! Surprisingly enough, overall...

11/8/19 | 12 Min Read
Social Data

How Major League Baseball Teams Used Social Media During the 2019 Season

As we reflect on the World Series and the end of baseball in 2019 we decided to take a look at how Major League Baseball (MLB)...

11/7/19 | 13 Min Read
Marketing, Social Data, Webinar

Sprinklr’s Unified Front Office Named THE ONLY Leader in Forrester’s Social Suites Wave

The front office – every customer-facing department – is in charge of creating memorable customer experiences. This front office...

11/1/19 | 2 Min Read

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