Friday, October 4th, 2019 | 6 min read
Let me set the stage for you: I’m a soon-to-be college graduate who had a full-time job offer and was cruising through the final weeks of school. I was stoked. My parents were pumped. And my future was bright. Yet, even though I already had a strong full-time offer, I had recently come across a different company called Sprinklr. And for a number of reasons I couldn’t get my excitement for this company out of my head.
What struck me about Sprinklr was the passion and intention towards truly making a difference. Sure, the software offers value beyond what anyone can comprehend or any other tool can compare. But, it was the dedication, the mission, and the vision that sold me. Even though I had an offer for a full-time role with benefits, insurance, and all the bells and whistles, I applied for an IO (Individual Outreach) internship with Sprinklr. Why did I apply to that one you may ask? I honestly don’t remember – I just wanted to get my foot in the door of this company in any way possible.
After a couple rounds of interviews, I got offered the internship. Did I have any idea that IO meant inside sales? Not a clue. But, it was an opportunity at Sprinklr. A few weeks later, I made the move to Austin – despite freaking my parents out and getting questions about why I chose an internship at Sprinklr over a full time job. I put 110% into Sprinklr, and never once have questioned the decision.
Our Secret Sauce
I made a significant observation pretty early on in my internship that I believe helped define my success. What really sets Sprinklr’s technology apart from others in the space (and I say space loosely because there are no direct competitors yet) is the fact that it allows brands to gain a full view and a complete understanding of their customers across touchpoints in order to engage in a more intuitive, authentic, and personalized way.
Individual Outreach. Sales Development Representative. Business Development Representative. There are so many ways to define the job that is sending emails to people who don’t know you and don’t want to hear from you with the hope of earning time on their calendar to tell them about your company, product, etc.
Even before joining Sprinklr I always disliked the opener, “Hope this finds you well.” It’s generic and is typically the first thing people see when receiving an email other than the subject line. I already knew I would never use that phrase, but the absolutely genius recipe Sprinklr’s Inside Sales team developed for email writing (way before my time, I might add) gave me a strong foundation upon which to build my own voice and style of writing. Still professional, but totally Emily.
Detailing the recipe would make this post much longer (plus I don’t want to give away all the ingredients to our sauce), so I will sum it up in one line: If you take the time to research people, they will make the time to speak with you. Treat them like humans.
The Past Two Years
These past 2+ years at Sprinklr have provided more growth opportunities than I ever thought possible. I’ve been able to advance my career from intern to team lead, not only due to hard work, but also thanks to the support of my colleagues, my managers and the opportunities I’ve found to learn and grow at Sprinklr.
Everyone at Sprinklr is focused on growth: growth for the customers, growth for the company, growth for the product, and growth for the people. Just as Sprinklr adapts to an ever-changing environment with expansions to its product, Sprinklr also adapts to employee needs with additions to roles and responsibilities. We will never stop learning ,we will never stop growing, and I will never stop giving my all to a company that has provided me with so much.
It’s crazy to look back at the girl I was when starting my internship and to compare her to the woman I am now. I’m definitely more confident, more composed (at least a bit), and more sophisticated (again, a bit). I’m still me, but I’m a professional version of me.
Both Sprinklr and I have changed tremendously since I joined back in 2017, but the one constant has been my decision to pursue a career at Sprinklr and my dedication to the people, the passion, and the purpose. To those who say you can’t get excited about doing your job, believe me – you definitely can.
To quote Jim Halpert from my favorite show, The Office: “It’s better to be at the bottom of a ladder you want to climb then halfway up one you don’t.” Cheers to Sprinklr and cheers to 2020 and beyond! Join our Sprinklr team today!
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