Advertising, Customer Experience, Marketing, Social Data
It’s easy to see why social advertising is a sought-after career. CNN Money named it one of the top 50 jobs in America with “big...
14 min read
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Customer Care, Customer Experience, Leadership, Marketing
6 min read
Advertising, Customer Experience, Marketing, Social Data
It’s easy to see why social advertising is a sought-after career. CNN Money named it one of the top 50 jobs in America with “big...
Do what you love, and you’ll never work a day in your life, right? For younger professionals (and aspiring professionals),...
Advertising, Customer Care, Customer Experience, Social Data
The world of social media management software (SMMS) is in flux. As large brands harness social to facilitate great customer...
Customer Care, Customer Experience, Marketing, Social Data
With more than 3 billion people on social media this year, it’s natural that more consumers are using it to connect with...
Walter Wriston, former Citibank CEO and fintech pioneer, once said, “Information about money has become almost as important as...
Advertising, Customer Experience, Marketing
In a post-truth world where data scandals and brand safety issues are never far from the headlines, humor can help brands build...
Advertising, Checklist, Marketing
There’s no place like Twitter for the holidays. It’s where consumers go to research purchase decisions, talk about their shopping...
Checklist, Customer Experience, Leadership, Marketing
School is back in session, and with it comes the promise of new beginnings, growth, and transformation. And while the people...
Advertising, Case Study, Checklist, Marketing
There’s no place like Pinterest for the holidays. With over 250 million monthly active users, the platform’s numbers speak for...
Advertising, Case Study, Marketing, Social Data
What’s better than showing up at your customer’s door disguised as a Christmas caroler and asking if they want to see your...
Advertising, Checklist, Marketing
It’s been a whirlwind year for Snapchat, with Instagram Stories (Instagram’s own take on Snapchat’s content model) growing at a...
Advertising, Checklist, Ebook, Social Data
When it comes to holiday advertising, Facebook is all about mobile. During the 2017 holiday season, mobile accounted for 77% of...
Customer Care, Customer Experience, Marketing
Brands in hot, high-profile industries like entertainment and travel aren’t the only ones that can benefit from delivering...
SNL cameos, marriage proposals, and justice for The Fonz. The 70th annual Emmy Awards, appropriately enough, was a night of drama...
This year marks the 70th installment of the Primetime Emmy Awards. And while TV (and the way talk about it) has transformed over...
