Sprinklr - Page 49 of 54 - Social Media Management - Customer Experience | Sprinklr

Whitepaper

The Journal of Customer Experience: Volume 2

Hear from Fortune 500 executives who are transforming their companies around social, mobile, and customer experience.
Marketing

What Can Brands Learn From Charity Campaigns Like #IceBucketChallenge?

As the year comes to a close, it’s worth taking a second look at some of the most memorable moments in social. One of our...

12/9/14 | 10 Min Read
Marketing

The Three V’s of Content Marketing

This post is written by Michael Brenner, Head of Strategy for NewsCred. Mike was recently featured in our eBook: The Content...

12/8/14 | 5 Min Read
Case Study, Customer Care

How Starwood Streamlines Customer Service Across 1200+ Channels

Learn how Starwood uses Sprinklr to rapidly manage and respond to guest complaints, while proactively engaging in opportunities...
Advertising

A Beginner’s Guide to Snapchat & Snapchat Ads

Snapchat has been making headlines this year with its new ad formats, first in October then again last month. Are Snapchat ads...

12/2/14 | 5 Min Read
Marketing

Get Prepared, Get Organized, and Get Connected to Get Social

“You tweet for a company? That’s like 140 characters, right? What do you do with the rest of your time?” I can’t even count how...

11/19/14 | 3 Min Read
Marketing

The True Future of Content Marketing

This post was written by Joe Pulizzi, founder of Content Marketing Institute. Joe was recently featured in our eBook: The Content...

11/17/14 | 3 Min Read
Social Data

Who’s Winning Social in the Restaurant Industry

Nearly 9 out of 10 restaurants use social media to connect with fans, promote sweepstakes, and advertise new products. But are...
Marketing

4 Non-Obvious Ways to Make Your Content Stand Out

This post was written by Jason Miller, who leads global content and social initiatives for LinkedIn Marketing Solutions. Jason...

11/10/14 | 3 Min Read
Marketing

The Secret to Content Marketing Is Collaboration

This post was written by Mike Niemczyk, the Sr. Social Media Content Strategist at Groupon. Mike was recently featured in our...

11/3/14 | 5 Min Read
Marketing

Finding Social ROI: Q&A With David Kellis of The Clorox Company

Finding social ROI can seem like a real mystery… David Kellis, Director of PR and Social Media for The Clorox Company,...

10/29/14 | 7 Min Read
Whitepaper

Content Marketing Best Practices from 10 Leading Marketers

The race for consumer attention is highly competitive. What’s a brand to do to ensure their stuff actually gets noticed? We asked...
Marketing

Fans Have Gravity: Why Customer Acquisition Isn’t Your Best Marketing Bet

Marketers are obsessed with size, especially size of market, and they often spend billions of dollars chasing the biggest market...

10/21/14 | 5 Min Read
Whitepaper

How to Build Customer Advocacy Through Social Media

Less than 50% of people trust traditional ads. They do, however, trust recommendations from friends, family, and other consumers....
Marketing

Essence and Awesomeness: How to Win at Instagram

Consider this scenario: You stumble upon the Instagram profile of one of your favorite brands. You figure that since you own many...

10/8/14 | 8 Min Read

Pin It on Pinterest