The modern customer is connected, social, and influential, and yet many businesses remain traditional in how they approach them....
8 min read
The modern customer is connected, social, and influential, and yet many businesses remain traditional in how they approach them....
A business can’t market or sell to unhappy customers. In fact, in today’s world of connected and empowered consumers, you can’t...
Your brand is no longer what you say it is. To quote Wells Fargo, “Our brand is what people say about Wells Fargo to their...
Imagine yourself walking down a street surrounded by digital billboards. As you pass one, it becomes personalized to you –...
Statistics tell stories. They reveal how trends, ideas, and movements take shape and shift over time. When you look at recent...
Today marks a huge milestone for the Sprinklr family. We just announced two very exciting pieces of news that validate the trust...
Watch the webinar to learn how to delight your customers at every social touchpoint. Your customers have changed – they’re...
Business leaders are catching on to the importance of customer experience management (CXM); in fact, 91% of organizations...
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made...
While the adoption of social media into the mainstream has only been in the works for a little over a decade, the field has...
We don’t know about you, but we’re still recovering from the five jam-packed days of SXSW Interactive. Between panels, speakers,...
The balance of power between consumers and companies is shifting. The individual voices of customers are more important – and...
Imagine serving up hyper-relevant social advertising content to consumers that intuits their interests, dreams, or plans at any...
