Sprinklr partnered with Forbes and LinkedIn to rank the 50 most influential CMOs in the world.
In this new report, brought to you by the Sprinklr Business Index, we examine how leading hospitality brands rank on social media.
Social Media Management Solutions (SMMS), Q2 2017, Forrester Research, Inc. lists Sprinklr as a “Leader.”
Santander UK is one of the largest banks in the world, with 800 branches, 67 corporate centers, and 20,000 employees. Three years ago, the financial services company started their digital transformation journey.
Think about what it takes to be a beloved brand. It's more than clever ads and the occasional freebie. It's about building, and sustaining, long-term relationships with customers by engaging with them on the channels of their choice, creating content that resonates with them, and serving their needs in near real time. In this new [...]
75% of today’s S&P 500 companies will be replaced by 2027. It’s a tenuous time to be a marketing leader. And many of the strategies that have worked in the past are no longer relevant. A CMO’s Roadmap to the Future of Marketing We recently partnered with top marketers from the [...]
Thursday, May 18, 2017 1:00pm ET, 12:00pm CT It’s no secret that social media helps you build relationships. But did you know that those relationships can be transformed to measurably deliver value to your business? Technology is introducing new opportunities to improve customer relationships, and ultimately the experiences we want them to have and share. [...]
Thursday, May 25, 2017 1:00pm ET, 12:00pm CT We live in a world where there is an endless amount of content on social media - from friends, family, and brands. Advertising gives you the ability to cut through the noise, and bring your message directly to your desired audience. As advertisers, we strive to create [...]
We live in the world of empowered, connected consumers. They determine how, when, and in where they interact with your business. Their expectations of you are high, and your ability to tailor engagement and content is the key to creating great customer experiences. To be successful, you need a seamless cross-channel customer experience, which starts [...]
A new report from Harvard Business Review Analytic Services reveals that customer experience is vital for business success, and establishes social media as the foundation for customer experience. The survey, which includes 600+ leaders from the world’s biggest brands, also shows that companies embracing social media and customer experience exhibit stronger revenue growth and more [...]
If content is king, then context is queen. In its April 2017 report, The Forrester Wave™: Content Marketing Platforms, Q2 2017, Forrester Research, Inc. lists Sprinklr as a “Leader” in the field, making it one of just two companies to receive this impressive designation. The report, which evaluates nine CMP providers based on 37 criteria, [...]
Reimagine Customer Relationships with Sprinklr, Your Partner for Delivering Excellent Customer Experiences
It’s no secret that social media helps you build relationships. But did you know that those relationships can be transformed to measurably deliver value to your business? Technology is introducing new opportunities to improve customer relationships, and ultimately the experiences we want them to have and share. This means you have the potential to become [...]
If you’re looking to navigate the complexities of finding the right social marketing management tool that can bridge multi-channel activities, and streamline your workflow - then we have good news for you. Gartner’s Market Guide for Social Marketing Management just did all the research and heavy lifting for you, and they recognized Sprinklr as one [...]
Your customers are talking about your brand every day – do you know what they’re saying? What would it take to make your customers happy? More beverage options? Lower prices? More locations in upstate New York? Are your customers getting the same great experience from one location to the next, and how does it compare [...]